The epidemic has made a comeback, and in the face of several major challenges such as static control, personnel restrictions, production shutdowns, and store closures in Chengdu, various teams of the girl by the river have quickly taken action and made every effort to do a good job in the supply of goods, online marketing, and cooperative store opening of partners in cities across the country during the epidemic period through remote work. The city is silent and the service is not quiet. The girl by the stream has changed her approach and continues to empower her partners.

In the first few days of static control, delivery was still possible. In order to ensure the normal operation of online delivery business, staff in low-risk areas issued work certificates in accordance with the government's epidemic prevention work requirements. Despite personal epidemic prevention measures, they remained steadfast in the store, ensuring the continuation of online operations. Although the entire city of Chengdu has remained silent and the vast majority of stores have closed and ceased operations, the delivery order volume of the girl by the stream has bucked the trend and set a good example for cooperative stores in other regions.

It is understood that other office staff members of the girl by the stream also bring their computers home and actively carry out online work.

Working more than 12 hours a day, available on call, and working more than before the lockdown "is the true feeling of all employees of the girl by the stream during the lockdown period, and this work intensity lasted for a full 15 days. No one fell behind, no one's work fell off the chain.

My main job is to constantly update materials and products based on the store situation; ensure the supply of materials to each franchise store to ensure store operation; and also plan logistics paths to ensure that goods are delivered as soon as possible. In the past few days of quarantine, I have been busy eating instant noodles for three days, and since 8:30 am, there have been various phone calls. At noon, I am also busy, but at night, I finally have time to rest, and voice calls come again... "said the supply chain staff.

Although it is difficult, under the overall situation, the supply chain team also understands that their supply chain department is responsible for supplying goods to all stores across the country.

Since Chengdu's static control, the Xibian Girl supply chain team has adhered to the principle of "city silence, service not quiet", and quickly established warehouses in some cities. Relying on modern cold chain logistics centers, food factories, vegetable and fruit processing centers and other bases throughout the country, the Shuhai supply chain has a daily throughput of over a thousand tons, supporting 365 days, 24 hours, and round-the-clock delivery, even during the epidemic control period, We are also making every effort to ensure the successful delivery of orders from all franchisees. Ahead, there is a strong Shuhai supply chain system that has proven through practical actions that every box of goods from franchisees during the epidemic can also be successfully delivered; In the rear, there is a delivery team of girls by the stream on standby to ensure the maintenance of revenue for each partner store.

The more we face challenges, the more determined the team of girls by the stream becomes. In order not to affect the opening progress of the partner store, the training team for the girl by the stream also organized the partner to actively carry out online training. From product production to various systems and store opening processes, we strive to be as detailed as possible to help our cooperative stores operate smoothly.

The new media team also actively carries out online work, adjusts video structure, organizes materials, promotes the landing of the official website, increases the output of news articles and other textual content, and strives to form a news pile on the new media platform, empowering the brand.

The investment promotion team has never stopped, actively contacting new and old customers. On the one hand, they have done a good job in serving old customers, and on the other hand, they have done a good job in developing new customers, striving to minimize the impact of static control on their work. With their efforts, even during home quarantine, many customers still make remote payments and sign contracts.

The epidemic has made it difficult for people in Chengdu to move forward, causing everyone's work to slow down. However, the team of girls by the stream continuously improved their ability to cope with difficulties through remote work, and provided the necessary services to urban partners. With the joint efforts of the team, all cooperative stores in other regions outside Chengdu were operating normally, and there were no shortages or inadequate headquarters services due to the epidemic. And the Suqian store in Jiangsu also opened smoothly on September 8th, which is the result of the concerted efforts of the city partners and the entire team of girls by the stream.

During the period of static management in Chengdu, the Xibian Girl team continuously improved the management service system, and provided various brand backend support, such as scientific site selection, store decoration, technical training, equipment support, material delivery, operation tracking, brand communication, marketing promotion, etc., covering the entire process from the early stage of store opening to the later stage of operation.

As a chain enterprise, only by improving the management services to partners to a sufficient level. And it is only through continuous service that the brand can grow better and franchisees have the ability to operate their own stores well. In the future, the girl by the stream will be accurately empowered in a more professional way to help partners grow rapidly. As a leader in the specialty small food and beverage chain track, Xibian Girls provide a continuous stream of high-quality services to city partners with their own chain management and supply chain advantages. During the epidemic, the strong "epidemic fighting ability" demonstrated by the Xibian team has laid the foundation for Xibian Girls' ability to resist risks and will empower more city partners with confidence.